Our people

Our people are at the heart of everything we do

At GTS, our people are at the heart of everything we do. From drivers and station teams to head office colleagues, everyone plays a part in keeping the Elizabeth line running safely, reliably and with pride. Hear from some of our colleagues about what it’s like to be part of the team and the difference they make every day.

Deeqa Ali

Recruitment Co-ordinator

I really enjoy working at GTS because of the incredible people I get to collaborate with every day, there’s a real sense of community and support. The opportunities for growth and development are fantastic, and I feel empowered to take on new challenges. Most importantly, I know that the work we do makes a genuine difference, which gives me a strong sense of purpose and pride.

Mark Anderson

Station Manager

I’m proud to work for GTS because every day brings new challenges and opportunities to make a difference for our customers and teams. The support from colleagues across the business is outstanding, and there’s a real sense that we’re all working towards a shared goal. It’s incredibly rewarding to see how our efforts on the frontline contribute to the success of the Elizabeth line.

Keith Valla

Driver Team Manager

What I value most about GTS is the teamwork and respect between colleagues. Everyone is encouraged to share ideas and take ownership of improvements, which makes it a great environment to work in. I also take real pride in supporting our drivers to deliver a safe, reliable and high-quality service every day.

James Linley

Head of Performance and Planning

The best part about working for GTS is the collaboration between colleagues. My own role encompasses all parts of the business and our stakeholders and it is so pleasing to work for a business that works together so well, whether that be with colleagues within the business, or our many industry stakeholders.

Cristelle Pembelle

Customer Experience Assistant

Working as a Customer Experience Assistant is genuinely rewarding. I get to help customers every day, be part of a supportive team, and see the real difference we make. It is a role that helps you grow and gives you pride in the work you do.