HR Advisor (1048)

GTS is  committed to transforming travel across London with a focus on community, innovation, and inclusion. With a strong emphasis on safety and service excellence, GTS plays a vital role in connecting people and places across the capital. 

We're looking for a proactive and knowledgeable HR Advisor to join our People and Culture team and provide expert support across the full employee lifecycle. 

What You Will Do:  

As HR Advisor, you'll be the first point of contact for managers seeking guidance on people-related matters. You'll provide high-quality advice and case management, supporting the delivery of HR services that align with our policies, values, and employment legislation. 

• Provide end-to-end case management for employee relations issues including investigations, disciplinary and grievance processes. 

• Advise managers on sickness absence cases and Occupational Health referrals. 

• Support probation processes, including SMART objective setting and documentation. 

• Assist with recruitment and selection, ensuring compliance with equality and inclusion standards. 

• Develop and implement HR policies and procedures in collaboration with the People Team. 

• Create and deliver management information reports (e.g. attendance, headcount, ER queries). 

• Build effective relationships with Trade Union representatives. 

• Advise on exit processes including redundancy, retirement, and conduct dismissals. 

• Support learning and development initiatives and create training materials. 

• Suggest and implement HR process improvements. 

• Provide cover for other HR Advisors and deputise for the HR Business Partner when needed. 

• Participate in internal and external working groups and represent HR in project meetings. 

• Step in during service disruption to support customer-facing colleagues as part of the step-in programme. 

What we are looking for: 

We're seeking a confident and collaborative HR professional who thrives in a fast-paced environment and is passionate about delivering excellent people support. You'll be comfortable advising on complex issues and working across a wide range of HR activities. 

• GCSE Maths and English (Grade C or above) or equivalent. 

• Part CIPD qualified or equivalent, with commitment to CPD. 

• Experience in a generalist HR Advisor role. 

• Strong knowledge of employment legislation and HR best practice. 

• Experience across the full employee lifecycle. 

• Familiarity with HR systems (ideally iTrent). 

• Ability to build rapport and influence stakeholders at all levels. 

• Strong planning, organising, and problem-solving skills. 

• Experience working with Trade Unions (desirable). 

• Knowledge of railway terms and conditions (desirable). 

• Flexible and resilient, with the ability to adapt to change and manage pressure effectively. 

Benefits and Rewards

Travel Benefits (discretionary):

• Free zones 1-6 Oyster travel card, for you and another person who lives at the same address
• 75% discount on all UK rail travel, and some international services

Pension: You will be automatically enrolled into our excellent pension scheme. After two years, you will have the option of joining our defined benefits scheme

Star Hub: A dedicated online benefits platform for retail and entertainment discounts

About Us

GTS values its workforce, offers career progression and provides a platform to grow and develop.

We aspire to set a new transport standard for the UK, moving people and connecting communities better than anyone else. We are making long-term improvements to our network and creating a better service for our customers. We are a trusted operator with proven experience and have a mission to enable our employees to reach their full potential.

We welcome applications from a diverse range of candidates regardless of background, disability or gender and are committed to creating a workforce as diverse as the communities we serve.