Human Resource Business Partner (1049)

GTS is  committed to transforming travel across London with a focus on community, innovation, and inclusion. With a strong emphasis on safety and service excellence, GTS plays a vital role in connecting people and places across the capital. 

We're now looking for a strategic and collaborative HR Business Partner to join our People team and drive the delivery of our People Plan across the business. 

What You Will Do:  

As HR Business Partner, you'll work closely with senior leaders to shape and deliver people strategies that support business performance, employee engagement, and organisational growth. You'll act as a trusted advisor, balancing business needs with fairness and consistency. 

• Develop and deliver the People Plan for your directorate, aligned with wider business goals. 

• Provide strategic HR support to departments across the GTS Elizabeth line. 

• Lead on productivity and performance improvements through people initiatives. 

• Manage employee relations and industrial relations risks, maintaining strong union relationships. 

• Support delivery of committed obligations and contractual requirements. 

• Act as the main interface between client groups and the wider People team. 

• Advise on complex ER cases including investigations, disciplinary, grievance, and absence management. 

• Oversee probation processes and ensure effective support for new employees. 

• Support employee engagement initiatives and staff engagement plans. 

• Develop and implement HR policies and deliver training to embed them across the business. 

• Design and deliver line manager training in collaboration with L&D. 

• Use HR dashboards to identify trends and drive improvements. 

• Represent HR in business-level projects and support ad hoc initiatives from the People Director. 

• Step in during service disruption to support customer-facing colleagues as part of the step-in programme. 

What We Are Looking For:  

We're seeking a confident and experienced HR professional who can lead with insight, influence stakeholders, and deliver impactful people strategies. You'll be a strong communicator and relationship-builder, with a passion for driving positive change. 

• GCSE English and Maths (Grade C or above) or equivalent. 

• CIPD Level 7 qualified or equivalent. 

• Proven experience in a HR Business Partner role. 

• Strong knowledge of employment legislation and HR best practice. 

• Experience across the full employee lifecycle. 

• Skilled in developing and delivering people strategies. 

• Experience designing and delivering line manager training. 

• Familiarity with HR systems (ideally iTrent). 

• Experience working with Trade Unions (desirable). 

• Knowledge of railway terms and conditions (desirable). 

• Excellent planning, problem-solving, and analytical skills. 

• Adaptable and resilient under pressure and change. 

Benefits and Rewards

Travel Benefits (discretionary):

• Free zones 1-6 Oyster travel card, for you and another person who lives at the same address
• 75% discount on all UK rail travel, and some international services

Pension: You will be automatically enrolled into our excellent pension scheme. After two years, you will have the option of joining our defined benefits scheme

Star Hub: A dedicated online benefits platform for retail and entertainment discounts

About Us

GTS values its workforce, offers career progression and provides a platform to grow and develop.

We aspire to set a new transport standard for the UK, moving people and connecting communities better than anyone else. We are making long-term improvements to our network and creating a better service for our customers. We are a trusted operator with proven experience and have a mission to enable our employees to reach their full potential.

We welcome applications from a diverse range of candidates regardless of background, disability or gender and are committed to creating a workforce as diverse as the communities we serve.